Frequently Asked Questions

Welcome to the Mooreland Property MGMT FAQ page! Here you’ll find answers to commonly asked questions about our property management services. If you don’t see your question answered below, please don’t hesitate to contact us directly for assistance.

1. How do I apply for a rental property managed by Mooreland Property MGMT?

To apply for a rental property, simply visit our website and navigate to the “Available Rentals” section. From there, you can view our current listings and submit an online application. Our team will review your application promptly and reach out to you with further instructions.

2. What are the criteria for renting a property through Mooreland Property MGMT? We have specific criteria for rental applicants, including income requirements, credit history, rental history, and background checks. These criteria may vary depending on the property. For detailed information, please refer to the individual listing or contact our office for assistance.

3. How do I pay my rent?

We offer convenient online rent payment options through our secure tenant portal. Once you’re a resident with Mooreland Property MGMT, you’ll receive access to the portal where you can set up automatic payments or make one-time payments using a credit card, debit card, or bank transfer.

4. What should I do if I have a maintenance request?

For maintenance requests, please submit a request through your tenant portal or contact our maintenance hotline. Our team will address your request promptly and schedule any necessary repairs or maintenance work. In case of emergency maintenance issues, please call our emergency line for immediate assistance.

5. How often are property inspections conducted?

We conduct periodic property inspections to ensure that our properties are well-maintained and compliant with lease agreements. These inspections typically occur every six months, but may vary depending on specific circumstances or lease agreements.

6. Can I request to break my lease early?

Requests to break a lease early are handled on a case-by-case basis. If you need to terminate your lease early, please contact our office to discuss your situation. Additional fees or penalties may apply, and we’ll work with you to find the best solution possible.

7. How can I contact Mooreland Property MGMT for further assistance?

You can reach our team by phone at 859-254-6976 or 502-219-4431 during office hours. You can also contact us by email at Moorelandmgmt@gmail.com. We’re here to assist you with any questions, concerns, or inquiries you may have regarding our property management services.